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Zonetico

Platform

Not a website platform. An AI front office with a website attached.

The website attracts attention. The front office behind it gives the business a reason to keep paying.

Front Office · available first

Never miss a customer.

Front Office manages inbound customer communication and scheduling while giving the business a professional online presence. A customer can start on web chat, continue by text and later reply by email while staying part of the same business relationship.

Website

  • Professionally generated Astro website
  • Managed hosting
  • Mobile-first design
  • SEO-optimized pages
  • GEO / AI-search-oriented content structure

Conversations

  • Web chat, text and email
  • Answers to standard business questions
  • Business knowledge base and FAQ handling
  • Conversation history across channels
  • After-hours customer responses

Leads and scheduling

  • Lead capture and qualification
  • Appointment booking, rescheduling and cancellation
  • Calendar management
  • Customer reminders and basic follow-up
  • Business-hours awareness

Reporting

  • Basic activity and ROI reporting focused on outcomes: what the platform accomplished for the business this month

Planned

Growth and Operations

The higher tiers are on the roadmap after the first release. They extend the same platform rather than adding a different kind of product.

Growth

Never miss a customer — and actively help generate the next one.

  • Everything in Front Office
  • Discover local opportunities
  • Request reviews
  • Generate referrals and run referral outreach

Operations

Let the platform help run the office.

  • Everything in Growth
  • Multiple users and calendars
  • Employee routing, on-call management and escalation
  • Configurable business playbooks

Community opportunity discovery keeps people in control: the platform finds and ranks opportunities and prepares a suggested response, and the business user submits it themselves.

Guardrails

Automation with the right boundaries.

  • Agency-branded

    Sites, previews and portals carry the agency’s or the business’s brand. The agency owns the customer relationship.

  • Isolated by agency

    An agency never sees another agency’s prospects, customers, users, configuration, communications or reporting.

  • Human in the loop

    Preparation is automated; people stay in control of external interactions where platform or community rules require it.